Team Leader – KiwiSaver + Investments

$85,000 - $95,000 + 4% KiwiSaver

About the employer:

My client is a dedicated, NZ owned, financial services company that specialises in KiwiSaver + Investments and helps build financial confidence via a holistic approach.  Being able to take everyday Kiwis on a positive financial journey is what they strive for, and they are now looking for an experienced Team Leader to join their team.

About the role:

Reporting to the Customer Experience Manager, you will work alongside one other Team Leader to help oversee the Customer Success Team of 16-20 people. Ensuring accuracy and integrity of work being produced will be your key focus. Overall duties include:

  • Manage daily workload including reporting, escalations and verifications
  • Day-to-day staff management including quality assurance, coaching and one on ones
  • Continuously building on a positive work culture where trust and ownership of tasks is encouraged
  • Develop & influence new initiatives across the wider team

About you:

  • Proven experience leading and mentoring a team of financial advisors
  • NZ Certificate in Financial Services (Level 5) is essential
  • Ability to have tough conversations when needed to ensure outcomes
  • Able to work strategically + analytically to set up and achieve team goals
  • Resilient to change and able to take own initiative

What’s in it for you:

  • Remuneration of $85,000 – $95,000pa
  • Health and Life Insurance + 4% Employer KS Contribution
  • Working with an NZ owned and operated business for the past 25 years
  • Detailed induction and training
  • Social work environment and team outings
  • Free lunch every Monday

Please note: only applicants with the legal right to work in New Zealand will be considered for this role.

Emma Graham

Senior Recruitment Advisor

Apply attaching your CV with a covering letter outlining your availability and experience, using the reference ELG6703 If you have any questions regarding this role call Emma on (04) 901 6444.

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